Legal notice

Legal Notice

Last updated: 16 September 2026

This Legal Notice provides information about the business responsible for operating the Aldren & Rowe online store.

Business Operator

Trading name:
Aldren & Rowe

Legal entity:
DJ EXPERTS GROUP LLC

Entity type:
Florida Limited Liability Company

State of registration:
Florida, United States

Florida Document Number:
L26000049991

Business status:
Active

Principal Business Address

DJ EXPERTS GROUP LLC
9380 SW 72nd St
Suite B 214
Miami, FL 33173
United States

Mailing Address

DJ EXPERTS GROUP LLC
7901 4th St N
St Petersburg, FL 33702
United States

Customer Contact

Email:
support@aldrenrowe.com

Customer service hours:
Monday to Friday
09:00–17:00

Response target:
Within 24 hours

Aldren & Rowe aims to provide customers with clear and accessible support regarding orders, payments, shipping, returns, refunds and other enquiries.

Nature of the Business

Aldren & Rowe is an online retailer specialising in men's footwear and related accessories.

The Aldren & Rowe brand and online store are operated by DJ EXPERTS GROUP LLC.

Orders may be processed and fulfilled through third-party fulfilment and logistics partners depending on product availability and delivery destination.

Fulfilment

Products may be dispatched from fulfilment facilities located outside the customer's country.

For eligible United Kingdom orders, our fulfilment arrangement is designed so that:

VAT is included in the amount charged to the customer.

Customers should not be charged additional import fees on delivery.

Further information is available in our Shipping & Delivery Policy.

Returns

The business addresses listed in this Legal Notice are not customer return addresses unless Aldren & Rowe expressly confirms otherwise in writing.

Because we work with multiple fulfilment locations, the appropriate return destination may depend on the product and fulfilment route.

Customers wishing to return a product should first contact:

support@aldrenrowe.com

Return instructions will then be provided.

Please review our Return & Refund Policy for complete information.

Payments

Payments made through the Aldren & Rowe online store are processed through the payment methods made available during checkout.

Available methods may vary according to:

customer location;
currency;
transaction eligibility;
device;
payment provider availability.

The payment methods displayed during checkout are the methods available for that particular transaction.

Customers should never send full payment card numbers, card security codes or account passwords to Aldren & Rowe by email.

Consumer Information

Customers should review the following policies before placing an order:

Return & Refund Policy;
Shipping & Delivery Policy;
Privacy Policy;
Terms of Service;
Contact Information.

These policies form part of the information provided to customers regarding purchases made through Aldren & Rowe.

Nothing in this Legal Notice is intended to limit consumer rights that cannot lawfully be excluded.

Intellectual Property

Unless otherwise stated, the Aldren & Rowe name, branding, website content, graphics and original promotional materials are owned by or licensed to DJ EXPERTS GROUP LLC.

Unauthorised commercial reproduction or use may be prohibited.